## Blockquotes Markdown is a lightweight markup language with plain-text-formatting syntax, created in 2004 by John Gruber with Aaron Swartz. Markdown is often used to format readme files, for writing messages in online discussion forums, and to create rich text using a plain text editor. Integrate your Google Hangouts bot with other third-party services. Create a bot and let it respond to your customer's inquiries with engaging content using Integromat. This logo was used from 2011 to 2013. Google Talk was officially shut down on June 26, 2017. Add a photo to this gallery This logo was released coinciding with Android Lollipop's release. Learn how to chat in Google Docs, all the things that you can and cannot do while chatting, and why you should consider using this less-talked about feature.
The easier your messages are to read, the better the chat experience for the customer. This is where chat markdown becomes important.
WhosOn supports markdown — a syntax that allows you to add formatting elements to plain text. Here's how it works:
Google Chat Markdown Free
• Markdown enables you to style your live chat messages quickly and easily
• Where markdown is detected, the WhosOn server will convert to styled HTML before sending
• For longer messages, you can use markdown to break down text and improve its readability
• For example, you can add headers, lists, inline HTML, and so on to your chat messages
• This is particularly useful for improving the layout and legibility of detailed canned responses
Help desk
- Agent availability
- Backup chat routing
- Chat auto-closure
- Chat queues
- Co-browsing
- Customer chat history
- File upload
- Follow page
- Operator wrap-up
- Real-time chat translation
- Remote desktop control
- Skills based chat routing
Engagement
- Chat markdown
- Click to call back
- Dynamic chat invitations
- Dynamic fields
- Dynamic window launching
- Missed chat
- Offline messages
- Post-chat survey
- Pre-chat survey
Agent tools
- Agent experience tools
- Canned responses
- Chat alerts
- Chat preview
- Chat search
- Chat transcripts
- Concurrent chats
- Distraction-free chat
- Email and hyperlink recognition
- Filtered searches
- Internal chat
- Live chat spell checker
- Speed chat
Reporting
- Chat archiving
- Chat dashboards
- Chat sessions
- Custom reporting
- Data exports
- In-client charts
- KPI dashboards
- Live chat reports
- OData API
- Visitor list
- WhosOn Data
Analytics
- Campaign management
- Form field capture
- Live visitor tracking
- Prospect detection
- Revenue tracking
- Reverse IP lookups
- Site entry alerts
- Tailored CX
- Visitor segmentation
AI
- Auto-text
- Chat mood
- Chat summaries
- Pre-set messages
- Sentiment analysis
- Sentiment training
- Suggested response
Management
- Agent activity logs
- Agent segmentation
- Audit history
- Auto-discover
- Availability schedules
- Broadcast messages
- Chat allocation
- Chat monitoring
- Chat tags
- Chat transfers
- Multi-site management
- Performance dashboards
- Role-based permissions
- Rule-based routing
- Supervisor intervention
- Whisper messages
Customisation
- Agent avatars
- Customisable chat window
- Developer version
- Settings management
- Stacked chats
- Visitor throttling
- White-labelled chat
Multi-platform
- Chat app
- Chat to email
- Mobile chat
- Omnichannel calling
- Video chat
- Web client
Security
- Chat deletion
- Chat encryption
- Client security
- Data retention
- PCI / PII masking
- Profanity filter
- User blacklist
Chatbot
• This is particularly useful for improving the layout and legibility of detailed canned responses
Help desk
- Agent availability
- Backup chat routing
- Chat auto-closure
- Chat queues
- Co-browsing
- Customer chat history
- File upload
- Follow page
- Operator wrap-up
- Real-time chat translation
- Remote desktop control
- Skills based chat routing
Engagement
- Chat markdown
- Click to call back
- Dynamic chat invitations
- Dynamic fields
- Dynamic window launching
- Missed chat
- Offline messages
- Post-chat survey
- Pre-chat survey
Agent tools
- Agent experience tools
- Canned responses
- Chat alerts
- Chat preview
- Chat search
- Chat transcripts
- Concurrent chats
- Distraction-free chat
- Email and hyperlink recognition
- Filtered searches
- Internal chat
- Live chat spell checker
- Speed chat
Reporting
- Chat archiving
- Chat dashboards
- Chat sessions
- Custom reporting
- Data exports
- In-client charts
- KPI dashboards
- Live chat reports
- OData API
- Visitor list
- WhosOn Data
Analytics
- Campaign management
- Form field capture
- Live visitor tracking
- Prospect detection
- Revenue tracking
- Reverse IP lookups
- Site entry alerts
- Tailored CX
- Visitor segmentation
AI
- Auto-text
- Chat mood
- Chat summaries
- Pre-set messages
- Sentiment analysis
- Sentiment training
- Suggested response
Management
- Agent activity logs
- Agent segmentation
- Audit history
- Auto-discover
- Availability schedules
- Broadcast messages
- Chat allocation
- Chat monitoring
- Chat tags
- Chat transfers
- Multi-site management
- Performance dashboards
- Role-based permissions
- Rule-based routing
- Supervisor intervention
- Whisper messages
Customisation
- Agent avatars
- Customisable chat window
- Developer version
- Settings management
- Stacked chats
- Visitor throttling
- White-labelled chat
Multi-platform
- Chat app
- Chat to email
- Mobile chat
- Omnichannel calling
- Video chat
- Web client
Security
- Chat deletion
- Chat encryption
- Client security
- Data retention
- PCI / PII masking
- Profanity filter
- User blacklist
Chatbot
- Bot analytics
- Bot frameworks
- Bot management
- Bot monitoring
- Bot transfers
- Hybrid chat
Google Chat Markdown
Integrations
Online Markdown Editor
- Azure Cosmos integration
- CRM integration
- Facebook Messenger
- Google integration
- Live chat API
- Microsoft Teams
- Office 365 integration
- Power BI integration
- Webhooks
- WhatsApp integration
